Help Center Integrations

The Integrations page

The Integrations page

You can find all available integrations in the Team O'clock administration interface, under the Integrations page.

The Team O'clock integrations page displaying a list of the integrations available, each one in an integration card. There is an additional option to request more integrations.

On this page each of the available integrations is represented in a card, holding information about each integration's status (Active or Inactive), as well as an indicator in case there is a connectivity issue, as seen below.

Card for the Linear integration having an ACTIVE tag on the top right, signifying that the integration is activated

Setting up an integration

Each integration's settings are available in a popup that opens by clicking on the respecting integration card.

The Slack integration modal showcasing an image preview of how the integration works and the benefits of installing this integration

To set up an integration, click on the Connect side navigation in the popup and follow the instructions found in that tab.

Integration settings and information

When you connect an integration, you have additional settings depending on what each integration offers. These additional options are accessible in the integration popup as separate options in the popup side navigation, as seen below for Jira.

Jira integration modal with Set story points selected. There is a input field to add the Jira story points field and a visual representation of how the voted value in Team O'clock will be transferred to Jira ticket

Additionally, by connecting service with Team O'clock, you can see information regarding:

  • The specific instance or instances of the service connected with Team O'clock

  • The member of your team who set the integration, and the communication permissions between the two services.

This information is visible as a banner on the integration popup, as seen below.

Close up view of the Jira integration modal showing: Connected instance, installed by Jamie Doe

Integration Health check

Team O'clock automatically checks for issues with the active integrations and reports back any issues. As already mentioned, if there is an issue with one of your active integrations, you will see a warning icon in the integration card with more information on mouse hover.

Close up view of the Jira integration modal showing: Connected instance, installed by Jamie Doe

An integration card for Basecamp with a tag signifying that the integration is Active and a warning icon with a tooltip reading Please re-authenticate, to inform of an issue with the integration

Additionally, you will receive an email with the found issue.

Disconnecting an integration

Removing a connected integration is again accessible via the integration's popup, through the Disconnect option in the side navigation.

The Asana integration modal with the Disconnect tab visible, there are instruction on what will be lost by disconnecting the integration and a button to Disconnect

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